Abstract: . . .  the best position to assure the quality of services. The ETQA’s role in the quality management system for the NQF Quality Management Systems for ETQAs Q 29 5 It is envisaged that ETQAs will require (as part of an Accreditation Agreement) Providers to: • Set goals for each objective that represents an improvement on those previously achieved. • Make a clear statement of how quality will be regularly monitored and reported with each objective. • Report progress against identified goals. It has already been noted that this will include surveys of learners and that through these surveys, inadequacies in the standards and qualifications will be noted. In addition, it would be desirable for learners to be invited to comment on the following: • Initial . . .
. . .  personal and national development of the learner and the redress of past inequalities. Providers need to regularly determine how well they are doing in terms of the above objectives, and learners’ satisfaction with the services provided. Indeed they are in the best position to assure the quality of services. The ETQA’s role in the quality management system for the NQF Quality Management Systems for ETQAs Q 29 5 It is envisaged that ETQAs will require (as part of an Accreditation Agreement) Providers to: • Set goals for each objective that represents an improvement on those previously achieved. • Make a clear statement of how quality will be regularly monitored and reported with each objective. • Report progress against identified goals. It has already . . .
. . .  national development of the learner and the redress of past inequalities. Providers need to regularly determine how well they are doing in terms of the above objectives, and learners’ satisfaction with the services provided. Indeed they are in the best position to assure the quality of services. The ETQA’s role in the quality management system for the NQF Quality Management Systems for ETQAs Q 29 5 It is envisaged that ETQAs will require (as part of an Accreditation Agreement) Providers to: • Set goals for each objective that represents an improvement on those previously achieved. • Make a clear statement of how quality will be regularly monitored and reported with each objective. • Report progress against identified goals. It has already been . . .
. . .  Adequacy and helpfulness of feedback. • Availability of resources. • Enhancement of the learner’s personal and national development. • Redress of past inequalities. Providers should also collect information from learners to learn how well the chosen programme or qualification helps the individual achieve her or his goals. Ideally, a Provider would collect and analyse such information from all learners or from a signi . . .
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