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Abstract: . . . requirement, the Company shall establish and maintain, as necessary, documented procedures for performing, verifying and reporting that servicing meets the specified requirements. Quality System Procedure(s): SP 400 – Return Material Authorization SP 410 – Servicing Field Related Complaints Page 24 4.20 Statistical Techniques Where appropriate, the Company shall establish procedures for identifying adequate statistical techniques required for verifying the acceptability of process capability and product characteristics. The procedure will describe the way the technique is to be applied and the rules governing its use. Where used within the Company, the statistical techniques selected will be the most appropriate statistically valid technique for the application. Quality System Procedure(s): . . . . . . personnel file, and recorded in the Training Log. Quality System Procedure(s): SP 270 - Training Page 23 4.19 Servicing Where servicing is a specified contractual requirement, the Company shall establish and maintain, as necessary, documented procedures for performing, verifying and reporting that servicing meets the specified requirements. Quality System Procedure(s): SP 400 – Return Material Authorization SP 410 – Servicing Field Related Complaints Page 24 4.20 Statistical Techniques Where appropriate, the Company shall establish procedures for identifying adequate statistical techniques required for verifying the acceptability of process capability and product characteristics. The procedure will describe the way the technique is to be applied and the rules governing its use. Where used within the Company, the statistical techniques selected will be the most appropriate statistically valid technique for the application. Quality System Procedure(s): . . . --3000,2,750,1915,17401
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