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Abstract: . . . Flight Safety Department (Accident Prevention and Safety Organisation) Flight Safety Department (Accident Prevention and Safety Organisation) Maintenance and Engineering Division Integrated CAR - approved maintenance organisation Ground Operations Division Flight Operations Division Page 23 OAC 002 rev 1 23 11/05/05 ATTACHMENT C Example quality unit within the AOC holder’s organisation when the AOC holder also holds an AMO certificate issued under part 6 of the CARs. Accountable Manager Accountable Manager Quality Unit Quality Unit Authorised Internal Quality Auditors Operations Operations Maintenance and Engineering Division Maintenance and Engineering Division Flight Operations (CAM, FOM, AOM, MEL) Ground Operations (GOM) Crew Training (TM) Operator’s Maintenance Control Manual (MCM) Approved Maintenance Organisation (AMO) Operations Quality Manager Maintenance Quality Manager Operations Quality Auditing Intercommunications and Co-operation Direct Line Reporting Maintenance Quality Auditing Page 24 OAC 002 rev 1 24 11/05/05 ATTACHMENT D Example of an acceptable operator-developed quality system training outline Certain operator training requirements may appear vague as stated in the CARs. For example, CAR 9.3.1.3 (a) requires each AOC holder to ensure that all operations personnel are properly instructed in their duties and responsibilities and the relationship of those duties to the operation as a whole. AOC holders are required under CARs 9.2.2.3 and 9.4.1.6 to establish a Quality . . . . . . Remarks: ____________________________________________________________________________________ ____________________________________________________________________________________________ Does Corrective Action Provide Acceptable Assurance That ORIGINAL OR SIMILAR ISSUES WILL NOT RECUR? Yes No Remarks: ______________________________________________________________________________ ______________________________________________________________________________ Reviewed by Quality Manager: Operations Maintenance Date: Closed-Out By Quality Manager: Yes No Date: Page 36 OAC 002 rev 1 36 11/05/05 Page 3 Page 37 OAC 002 rev 1 37 11/05/05 ATTACHMENT J Example of an operator- developed quality feedback transmittal Name of operator: _________________ QUALITY FEEDBACK TRANSMITTAL DATE: _____________________ SOURCE (Completed by Initiator) : ___________________________________________ TRACKING No.___________ INTERNAL (Employee Name): _______________________________ DEPARTMENT: _______________________ EXTERNAL (Please Specify): Customer Other ISSUE: _________________________________________________________________________________________ DESCRIPTION OF THE ISSUE AND IT’S POSSIBLE CONSEQUENCES* (Completed by I . . . --3000,2,750,2883,55005
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