Abstract: . . .  Quality is defined as conformance to requirements , not as ‘goodness’ nor ‘elegance.’ The system for causing quality is prevention , not appraisal. The performance standard must be zero defects , not “that's close enough.” The measurement of quality is the price of non-conformance, not indices. Quality Management Practices 25 TenStep Project Management Process ™ Copyright © 2000-2006 TenStep, Inc Questions?  . . .
. . .  Four absolutes of quality management : Quality is defined as conformance to requirements , not as ‘goodness’ nor ‘elegance.’ The system for causing quality is prevention , not appraisal. The performance standard must be zero defects , not “that's close enough.” The measurement of quality is the price of non-conformance, not indices. Quality Management Practices 25 TenStep Project Management Process ™ Copyright © 2000-2006 TenStep, Inc Questions?  . . .
. . .  is defined as conformance to requirements , not as ‘goodness’ nor ‘elegance.’ The system for causing quality is prevention , not appraisal. The performance standard must be zero defects , not “that's close enough.” The measurement of quality is the price of non-conformance, not indices. Quality Management Practices 25 TenStep Project Management Process ™ Copyright © 2000-2006 TenStep, Inc Questions?  . . .
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