Abstract: . . .  further down the value chain 16 Final Thoughts... It’s not the certification, it’s the journey When it comes to ISO 9000 , scratch the word quality…it’s a management system Don’t implement a practice just to meet a requirement . . .
. . .  management system Don’t implement a practice just to meet a requirement of the standard…meet business needs The motivation is important (customer insistence, business imperative, competitive advantage) People, processes . . .
. . .  In Retrospect…. Relatively long education/negotiation process what is ISO 9000 ? how does it apply to the seed industry? teaching quality assurance and accreditation concepts building confidence in our systems (show-and-tell) . . .
. . .  motivation is important (customer insistence, business imperative, competitive advantage) People, processes and systems Customer, customer, customer 17 Dan Hoy Director, Business Improvement Systems Pioneer Hi-Bred . . .
. . .  management system Don’t implement a practice just to meet a requirement of the standard…meet business needs The motivation is important (customer insistence, business imperative, competitive advantage) People, processes . . .
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