Abstract: . . .  suitable. Failure to do so altogether, however, would lead to the gradual devaluation of ISO - 9000 certification until end-customers essentially start ignoring ISO - 9000 certificates. In a narrow sense, that would signal the end of the certification business with all its consequences. More broadly however, it would be an unfortunate end for a critically Page 13 Article_on_-Re-engineering_the_ISO-9000_Certification_Process-_web.doc Page 13 of 13 important initiative to bring order and trustworthiness to the vast and complex engine that is global commerce. Our purpose here is to spark discussion rather than to ‘solve the problem’ in one fell swoop. Accordingly, this paper does not take a position on the relative merits of alternative ways to implement . . .
. . .  Article_on_-Re-engineering_the_ISO-9000_Certification_Process-_web.doc Page 13 of 13 important initiative to bring order and trustworthiness to the vast and complex engine that is global commerce. Our purpose here is to spark discussion rather than to ‘solve the problem’ in one fell swoop. Accordingly, this paper does not take a position on the relative merits of alternative ways to implement these proposals, but simply seeks to lay them out at a high level.  . . .
. . .  do so altogether, however, would lead to the gradual devaluation of ISO - 9000 certification until end-customers essentially start ignoring ISO - 9000 certificates. In a narrow sense, that would signal the end of the certification business with all its consequences. More broadly however, it would be an unfortunate end for a critically Page 13 Article_on_-Re-engineering_the_ISO-9000_Certification_Process-_web.doc Page 13 of 13 important initiative to bring order and trustworthiness to the vast and complex engine that is global commerce. Our purpose here is to spark discussion rather than to ‘solve the problem’ in one fell swoop. Accordingly, this paper does not take a position on the relative merits of alternative ways to implement these proposals, . . .
. . .  altogether, however, would lead to the gradual devaluation of ISO - 9000 certification until end-customers essentially start ignoring ISO - 9000 certificates. In a narrow sense, that would signal the end of the certification business with all its consequences. More broadly however, it would be an unfortunate end for a critically Page 13 Article_on_-Re-engineering_the_ISO-9000_Certification_Process-_web.doc Page 13 of 13 important initiative to bring order and trustworthiness to the vast and complex engine that is global commerce. Our purpose here is to spark discussion rather than to ‘solve the problem’ in one fell swoop. Accordingly, this paper does not take a position on the relative merits of alternative ways to implement these proposals, but . . .
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