Abstract: . . .  • ISO 9000 for Small Businesses , ISO Handbook, 1996, ISBN 92-67- 10238-9, 50 CHF, International Organization for Standardization ( ISO ), ISO Central Secretariat, Case postale 56, 1211 Geneva, Switzerland, Tel: +41 22 749 0111, Fax: +41 22 733 3430, E-mail: central@ iso .ch Internet: http://www. iso .org This publication is currently being updated and the new edition incorporating information related to ISO 9001:2000 is expected to be ready in 2002 (with a new title). • Implementing ISO 9000 :2000 , by Dr Matt Seaver, GBP 55, ISBN 0 566 08373 6, Gower Publishing, 130 Milton Park, Abingdon, Oxon OX14 4SB, UK, Tel. + 44 1252 331 551, Fax + 44 1252 317 446, E-mail, Page 21 20 info@gowerpub.com, Internet: http://www.gowerpub.com. A four-part Introduction, Commentary on, Description of Practical Aspects, and Practical Help for ISO 9000 :2000. • ISO 9001:2000 Explained , By Charles A. Cianfrani, Joseph J Tsiakals, and John E. (Jack) West. The American Society for Quality (ASQ), 600 North Plankinton Avenue, Milwaukee, WI 53203, USA, or P.O. Box 3005, Milwaukee, WI 53201-3005, USA, Tel. + 1 414-272-8575 (outside the U.S. and Canada), 800-248-1946 in North America, Fax + 1 414-272-1734, E- mail: cs@asq.org, Internet:///www.asq.org. A step by step guide to the clauses in ISO 9001:2000, with advice on what auditors will be looking for. • Handbook 10181: Transition to ISO 9001:2000; Guidance on ISO 9001:2000 Quality management systems – Requirements , by Colin MacNee, Jim Pyle and Sandy . . .
. . .  published by the British Standards Institution, 389 Chiswick High Road, London W4 4AL, UK. E-mail: info@bsi-global.com, tel : + 44 20 8996 9000 , fax: + 44 20 8996 7400. Guidance on the application of ISO 9001:2000 and on making the transition from the 1994 edition. 3. CD-ROM • ISO 9000 :2000 Documentation: Quality Manual and Operational Procedures , (2000), Jack Kanholm, USD 390, American Society for Quality (ASQ), PO Box 3066, Milwaukee, WI 53201 - 3066, USA, Tel +1 414 272 8575, Fax +1 414 272 1734, E-mail: asq.asq@org Internet: http://qualitypress.asq.org or http://www.asq.org The package provides a model of a quality system that is simple, natural, and free from excessive paperwork, and also defines the baseline system that satisfies the ISO 9000 certification requirements.  . . .
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