Abstract: . . .  • ISO 9000 for Small Businesses , ISO Handbook, 1996, ISBN 92-67- 10238-9, 50 CHF, International Organization for Standardization ( ISO ), ISO Central Secretariat, Case postale 56, 1211 Geneva, Switzerland, Tel: +41 22 749 0111, Fax: +41 22 733 3430, E-mail: central@ iso .ch Internet: http://www. iso .org This publication is currently being updated and the new edition incorporating information related to ISO 9001:2000 is expected to be ready in 2002 (with a new title). • Implementing ISO 9000 :2000 , by Dr Matt Seaver, GBP 55, ISBN 0 566 08373 6, Gower Publishing, 130 Milton Park, Abingdon, Oxon OX14 4SB, UK, Tel. + 44 1252 331 551, Fax + 44 1252 317 446, E-mail, Page 21 20 info@gowerpub.com, Internet: http://www.gowerpub.com. A four-part Introduction, Commentary on, Description of Practical Aspects, and Practical Help for ISO 9000 :2000. • ISO 9001:2000 Explained , By Charles A. Cianfrani, Joseph J Tsiakals, and John E. (Jack) West. The American Society for Quality (ASQ), 600 North Plankinton Avenue, Milwaukee, WI 53203, USA, or P.O. Box 3005, Milwaukee, WI 53201-3005, USA, Tel. + 1 414-272-8575 (outside the U.S. and Canada), 800-248-1946 in North America, Fax + 1 414-272-1734, E- mail: cs@asq.org, Internet:///www.asq.org. A step by step guide to the clauses in ISO 9001:2000, with advice on what auditors will be looking for. • Handbook 10181: Transition to ISO 9001:2000; Guidance on ISO 9001:2000 Quality management systems – Requirements , by Colin MacNee, Jim Pyle and Sandy . . .
. . .  published by the British Standards Institution, 389 Chiswick High Road, London W4 4AL, UK. E-mail: info@bsi-global.com, tel : + 44 20 8996 9000 , fax: + 44 20 8996 7400. Guidance on the application of ISO 9001:2000 and on making the transition from the 1994 edition. 3. CD-ROM • ISO 9000 :2000 Documentation: Quality Manual and Operational Procedures , (2000), Jack Kanholm, USD 390, American Society for Quality (ASQ), PO Box 3066, Milwaukee, WI 53201 - 3066, USA, Tel +1 414 272 8575, Fax +1 414 272 1734, E-mail: asq.asq@org Internet: http://qualitypress.asq.org or http://www.asq.org The package provides a model of a quality system that is simple, natural, and free from excessive paperwork, and also defines the baseline system that satisfies the ISO 9000 certification requirements. Page 22 ITC: Your Partner in Trade Development The International Trade Centre (ITC) is the technical cooperation agency of the United Nations Conference on Trade and Develpoment (UNCTAD) and the World Trade Organization (WTO) for operational, enterprise-oriented aspects of trade development. ITC supports developing and transition economies, and particularly their business sectors, in their efforts to realize their full potential for developing exports and improving import operations. ITC works in six areas: Product and market development Development of trade support services Trade information Human resource development International purchasing and supply management Needs assessment, programme design for trade . . .
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