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Abstract: . . . various elements of ISO 9000 into a coherent system of management. The spread of ISO 9000 from manufacturing industries towards service industries, and its consequent . . . . . . elements of ISO 9000 into a coherent system of management. The spread of ISO 9000 from manufacturing industries towards service industries, and its consequent . . . . . . process of certification. The very deep links existing between ISO 9000 and Total Quality Management will be brought to light, drawing together the various elements . . . --457,3,76,700,2286
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