Abstract: . . .  other potential reliability, maintainability, and quality specifications and standards. These web site listings include already recognized national, international, and military docu- ments (found under the heading: R&M Standards) that may potentially be considered for applicability for a given applica- tion. Certainly a great deal of the groundwork has already been performed in the preparation of these documents. Information has already been compiled and assembled by knowledgeable experts into potentially useful formats. However, it is the author?s opinion that, in most instances, ISO 9000 and possibly one or more of the industry-specific deriva- tives discussed in this START Sheet would certainly be the rec- ommended starting point to find, convert or tailor a suitable ?Quality System? specification. To Obtain Copies/Further Study ISO 9000 :2000 Quality Management Systems ? Fundamentals and Vocabulary and ISO 9001:2000, Quality Management Systems Requirements Within the United States: American National Standards Institute (ANSI) 11 West 42nd Street New York, NY 10036 Tel: (212) 642-4900 Fax: (212) 302-1286 Or Global Engineering Documents World Headquarters 15 Inverness Way East Englewood, CO 80112 Tel: (800) 716-3447 Fax: (800) 716-6447 Outside the United States: International Organization for Standardization ISO 1, Rue de Varembe CH-1211 Geneva 20 Switzerland Tel: +(41) 22 749 0111 Fax: +(41) 22 733 3430 SAE Publication AS 9100 , Quality Systems ? Aerospace ? Model for Quality Assurance in Design, Development, Production Installation and Servicing (Revision A, 2001-08) Society of Automotive Engineers (SAE) 400 Commonwealth Drive Warrendale, PA 15096-0001 Tel: (412) 776-4841 Fax: (412) 776-5760 QuEST Publication TL9000 , Quality Management System Requirements Handbook (Release 3.0, March 31, 2001) and QuEST Publication TL 9000 , Quality Management System Measurements Handbook (Release 3.0, March 31, 2001) American Society for Quality (ASQ) 600 N. Plankinton Ave. Milwaukee, WI 53203 Tel: (414) 272-1946 Fax: (414) 272-1734 Page 4 4 TickIT Guide , Issue 5.0, 2000 BSI-DISC TickIT Office 389 Chiswick High Road London, W4 4AL United Kingdom Tel: +44 (0) 20 8996 7427 Fax: +44 (0) 20 8996 7429 AIAG Publication QS- 9000 , Quality System Requirements (Third Edition, March 1998) Automotive Industry Action Group 26200 Lasher Road Suite 200 Southfield, MI 48034 Tel: (248) 358-3570 Fax: (248) 358-3253 About the Author Norman B. Fuqua is a Senior Engineer with IIT Research Institute. His 43 years of experience in dependability, reliabili- ty, and maintainability has covered a diversity of military, space and commercial programs. Currently responsible for training he has developed and taught a variety of courses throughout his career including the RAC?s PRISM Reliability Assessment . . .
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