Abstract: . . .  iso 9000 Page 1 Quality Documentation: ISO 9000 as a Process Model Miki D. Magyar While ‘quality’ is no longer the most popular buzz-word, there is still a need for thorough understanding of what it means to document a quality program. In preparing for ISO 9000 certification, I developed useful techniques which can be used to improve quality in other documentation tasks. Even if you're . . .
. . .  worth it. If your documentation system could be improved. consider using the ISO 9000 process as a model. REFERENCES (1) “Special Report - ISO 9000 ”, Electronic Business Buyer, October, 1993. (2) ISO 9000 Standard (3) Long, Fred, Sun Microsystems ISO 9000 Primer, Sun Microsystems, Mountain View, California, 1993. (4) MacLean, Gary E., Documenting Quality for ISO 9000 and Other Industry Standards, Quality Press, Milwaukee, Wisconsin, 1993. (5) Mitchell, Philip, ed., Continuous Improvement, Volume 7, Tool and Manufacturing Engineer's Handbook, SME, Dearborn, Michigan, 1993. Miki Magyar Technical Editor Tektronix, Inc. 3900 S. Wadsworth Blvd., Suite 510 Lakewood, CO 80235 (303) 987-4715 Miki is the Documentation Department . . .
. . .  it. If your documentation system could be improved. consider using the ISO 9000 process as a model. REFERENCES (1) “Special Report - ISO 9000 ”, Electronic Business Buyer, October, 1993. (2) ISO 9000 Standard (3) Long, Fred, Sun Microsystems ISO 9000 Primer, Sun Microsystems, Mountain View, California, 1993. (4) MacLean, Gary E., Documenting Quality for ISO 9000 and Other Industry Standards, Quality Press, Milwaukee, Wisconsin, 1993. (5) Mitchell, Philip, ed., Continuous Improvement, Volume 7, Tool and Manufacturing Engineer's Handbook, SME, Dearborn, Michigan, 1993. Miki Magyar Technical Editor Tektronix, Inc. 3900 S. Wadsworth Blvd., Suite 510 Lakewood, CO 80235 (303) 987-4715 Miki is the Documentation Department . . .
. . .  to build support and expand your range of functions. Provide boilerplate/models to standardize. Lobby for quality goals. and your part in the process, Developing a quality documentation system requires a long-term commitment, and a lot of effort. But the end result is well worth it. If your documentation system could be improved. consider using the ISO 9000 process as a model. REFERENCES (1) “Special Report - ISO 9000 ”, Electronic Business Buyer, October, 1993. (2) ISO 9000 Standard (3) Long, Fred, Sun Microsystems ISO 9000 Primer, Sun Microsystems, Mountain View, California, 1993. (4) MacLean, Gary E., Documenting Quality for ISO 9000 and Other Industry Standards, Quality Press, Milwaukee, Wisconsin, 1993. (5) . . .
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