Abstract: . . .  9.36 COGS/SALES 554 63.33 65.72 18.10 10.38 162.75 control firms (matched by industry, ASSETS) SALES/ASSETS 554 119.61 114.23 53.62 2.02 372.06 Note: the statistics are those for year 2 - t of the population of all certified firms in the sample and their control firms (matching one to one), after removing firms with insufficient financial information and after trimming. TOTAL ASSETS and SALES are in million US dollars; ROA, ROS, COGS/SALES and SALES/ASSETS are expressed as percentages; Tobin’s Q . . .
. . .  industry, ASSETS) SALES/ASSETS 554 119.61 114.23 53.62 2.02 372.06 Note: the statistics are those for year 2 - t of the population of all certified firms in the sample and their control firms (matching one to one), after removing firms with insufficient financial information and after trimming. TOTAL ASSETS and SALES are in million US dollars; ROA, ROS, COGS/SALES and SALES/ASSETS are expressed as percentages; Tobin’s Q is a dime . . .
. . .  Science 47(3) 359-368. Hendricks, K.B. and V.R. Singhal. 2001b. Firm characteristics, total quality management, and financial performance. Journal of Operations Management 19 269-285. Heras, I., G.P.M. Dick and M. Casadesús. 2002. ISO 9000 registration’s impact on sales and profitability: A longitudinal analysis of performance before and after certification. International Journal of Quality and Reliability Management 19(6) 774-791. Hill, T. 1993. Manufacturing Strategy: Text and Cases . IRWIN. Hsiao, . . .
. . .  Samson and D. Dow. 1997. The business value of quality management systems certification: Evidence from Australia and New Zealand. Journal of Operations Management 15 1-18. Terziovski, M., D. Power and A.S. Sohal. 2003. The Longitudinal Effects of the ISO 9000 Certification Process on Business Performance. European Journal of Operational Research 146 580-595. 29 Page 30 N mean median st.dev. min. max. TOTAL ASSETS 554 1629.32 218.82 5717.09 1.57 74293.00 SALES 554 1649.11 252.77 5546.70 3.43 79557.00 . . .
. . .  Samson and D. Dow. 1997. The business value of quality management systems certification: Evidence from Australia and New Zealand. Journal of Operations Management 15 1-18. Terziovski, M., D. Power and A.S. Sohal. 2003. The Longitudinal Effects of the ISO 9000 Certification Process on Business Performance. European Journal of Operational Research 146 580-595. 29 Page 30 N mean median st.dev. min. max. TOTAL ASSETS 554 1629.32 218.82 5717.09 1.57 74293.00 SALES 554 1649.11 252.77 5546.70 3.43 79557.00 ROA . . .
. . .  of Asymmetric Information. Manuscript. Terlaak, A. and A.A. King. 2002. The Role of Strategic Foresight in Shaping Adoption Processes. Manuscript. 28 Page 29 Terziovski, M., D. Samson and D. Dow. 1997. The business value of quality management systems certification: Evidence from Australia and New Zealand. Journal of Operations Management 15 1-18. Terziovski, M., D. Power and A.S. Sohal. 2003. The Longitudinal Effects of the ISO 9000 Certification Process on Business Performance. European Journal of . . .
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