Abstract: . . .  markets are marketing research, business analysis/data mining, scientific research and quality improvement analysis. The SPSS mission is to drive the widespread use of statistics. Used throughout business, academia and government, the company's products include allCLEAR for process documentation and analysis. allCLEAR is the winner of numerous awards including most recently Windows Sources Stellar Award and earlier PC Magazine Editor's Choice Award, PC Magazine Best of 1995, Windows Magazine Win 100, Computer Reseller News Test Center Recommended, and PC/Computing Four Star Award. In 1997, Forbes . . .
. . .  world. SPSS Inc. 444 N. Michigan Ave. Chicago, IL 60611 phone: 1 (800) 543-5185 fax: 1 (312) 329-3690 Web: www.spss.com/software/allclear SPSS is a registered trademark and the other SPSS products named are trademarks of SPSS Inc. All other names are trademarks of their respective owners. Printed in the U.S.A © Copyright 1998 SPSS Inc. ACWPISO-0598M C o n t a c t i n g S P S S A b o u t S P S S or  . . .
. . .  your customers that you have implemented and consistently followed a documented quality system. It demonstrates to potential customers that your organization values quality and takes the necessary steps to ensure quality. Software programs designed to help you meet ISO 9000 requirements can make your implementation easier, as well as provide you with the tools you need to continually improve quality and remain competitive. This white paper explains the importance of documenting procedures and instructions using flowcharts in ISO 9000 and illustrates how you can use allCLEAR flowcharting software . . .
. . .  Chicago, IL 60611 phone: 1 (800) 543-5185 fax: 1 (312) 329-3690 Web: www.spss.com/software/allclear SPSS is a registered trademark and the other SPSS products named are trademarks of SPSS Inc. All other names are trademarks of their respective owners. Printed in the U.S.A © Copyright 1998 SPSS Inc. ACWPISO-0598M C o n t a c t i n g S P S S A b o u t S P S S or  . . .
. . .  without edit rights. Page 7 w h i t e p a p e r a l l C L E A R a n d I S O 9 0 0 0 c e r t i f i c a t i o n 7 Appendix I Completed procedure diagram 4.13 Control of nonconforming product Page 8 w h i t e p a p e r a l l C L E A R a n d I S O 9 0 0 0 c e r t i f i c a t i o n 8 Appendix II Common ISO 9000 flowcharting symbols or Beginning step Process step Decision point Document Preparation/decision Decision choice Inspection Storage Ending step SPSS Inc. (www.spss.com) is a multinational company that delivers reporting, analysis and modeling software products. The company's primary markets are . . .
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