Abstract: . . .  iso 9000 Page 1 MANUFACTURING MONITOR Customer Order Management Helps Control Fulfillment Costs page 2 Measure, Then Manage: The Key to Performance Improvement page 3 Planning for Disaster: Manufacturers Need Comprehensive, Flexible Plan page 4 OSHA Announces New Ergonomics Plan page 5 Automotive Sector Gets New Industry-Specific Quality Standard page 6 Summer 2002 Refining Quality – ISO 9000 :2000 Focuses on Business Processes s companies con- tinue to refine their approach to quality, the International Organization for Standardization ( ISO ) continues to refine quality stan- dards. The newest ISO standard, ISO 9000 :2000, seeks to bring greater uniformity of quality practices across industries by taking a higher-level view of business . . .
. . .  problems from ever developing. Although there are no firm dead- lines for conversion to the new ISO standard, as with the adoption of prior quality standards, it’s clear that the market is moving toward the new standard. That means those that fail to convert will be at a competitive disadvantage. continued from page 1 ISO 9000 :2000 Automotive Sector Gets New Industry-Specific Quality Standard Page 7 sudden loss. The greater the potential impact, the greater the need for a disaster plan. The analysis should determine the priority of such systems and, therefore, the order in which they must be restored. The recovery strategy should consider every possibility for restoring business, including alter- native locations, outsourcing, assistance from suppliers, . . .
. . .  opportunities should be ongoing. Such an approach can prevent problems from ever developing. Although there are no firm dead- lines for conversion to the new ISO standard, as with the adoption of prior quality standards, it’s clear that the market is moving toward the new standard. That means those that fail to convert will be at a competitive disadvantage. continued from page 1 ISO 9000 :2000 Automotive Sector Gets New Industry-Specific Quality Standard Page 7 sudden loss. The greater the potential impact, the greater the need for a disaster plan. The analysis should determine the priority of such systems and, therefore, the order in which they must be restored. The recovery strategy should consider every possibility for restoring business, including . . .
. . .  Organization for Standardization ( ISO ) continues to refine quality stan- dards. The newest ISO standard, ISO 9000 :2000, seeks to bring greater uniformity of quality practices across industries by taking a higher-level view of business processes. Where the original ISO 9000 stan- dard listed 20 separate elements with a focus on manufacturing organiza- tions, the new standard focuses on eight higher-level elements. The organization’s intent was to make the standard more applicable to a wide variety of businesses, regardless of type, size, or product category. Essentially, ISO 9000 :2000 has moved from a product focus to a process focus. A process is defined as a system of activities that uses resources to change inputs into out- puts. The approach . . .
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