Abstract: . . .  addition, it is recom- mended that future research include highly recognized companies. These companies could be the winners of the major quality awards in each geograph- ical area, such as the Malcolm Baldrige Quality Award, the Deming Prize, the European Quality Award, the Singapore Quality Award, and the Thailand Qual- ity Award. References Costin, Harry Ivan. (1999). Strategies for Quality Improvement: TQM, Reengineering, and ISO 9000 . Fort Worth, TX: Dryden Press. Quazi, Hean A., Hong, Chang Wing & Meng, Chan Tuck. (2002). Impact of ISO 9000 certification on quality management practices: A compara- . . .
. . .  Deming Prize, the European Quality Award, the Singapore Quality Award, and the Thailand Qual- ity Award. References Costin, Harry Ivan. (1999). Strategies for Quality Improvement: TQM, Reengineering, and ISO 9000 . Fort Worth, TX: Dryden Press. Quazi, Hean A., Hong, Chang Wing & Meng, Chan Tuck. (2002). Impact of ISO 9000 certification on quality management practices: A compara- tive study. Total Quality Manage- ment, 1, pp. 53-67. Rao, S.S., Ragu-Nathan, T.S. & Solis, L.E. (1997). Does ISO have an ef- fect on quality management prac- tice? An international empirical study, Total Quality Management, . . .
. . .  -0.20 * * ISO 9000 :2000 3.73 5) Quality assurance ISO 9000 :1994 3.77 -0.04 ** ** ISO 9000 :2000 3.81 6) Supplier relationship ISO 9000 :1994 3.36 -0.15 ** * ISO 9000 :2000 3.51 7) Customer orientation ISO 9000 :1994 4.01 -0.14 * * ISO 9000 :2000 4.15 8) Quality results ISO 9000 :1994 3.59 -0.04 ** ** ISO 9000 :2000 3.63 * Significant at 0.05 level. ** Not Significant at 0.05 level.  . . .
. . .  * ISO 9000 :2000 3.73 5) Quality assurance ISO 9000 :1994 3.77 -0.04 ** ** ISO 9000 :2000 3.81 6) Supplier relationship ISO 9000 :1994 3.36 -0.15 ** * ISO 9000 :2000 3.51 7) Customer orientation ISO 9000 :1994 4.01 -0.14 * * ISO 9000 :2000 4.15 8) Quality results ISO 9000 :1994 3.59 -0.04 ** ** ISO 9000 :2000 3.63 * Significant at 0.05 level. ** Not Significant at 0.05 level.  . . .
. . .  European Quality Award, the Singapore Quality Award, and the Thailand Qual- ity Award. References Costin, Harry Ivan. (1999). Strategies for Quality Improvement: TQM, Reengineering, and ISO 9000 . Fort Worth, TX: Dryden Press. Quazi, Hean A., Hong, Chang Wing & Meng, Chan Tuck. (2002). Impact of ISO 9000 certification on quality management practices: A compara- tive study. Total Quality Manage- ment, 1, pp. 53-67. Rao, S.S., Ragu-Nathan, T.S. & Solis, L.E. (1997). Does ISO have an ef- fect on quality management prac- tice? An international empirical study, Total Quality Management, 8, pp. 335-346. ISO . . .
--3000,5,300,2936,18804