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Abstract: . . . Would you like to reduce the number of errors in published materials? Or, would you prefer to see more deadlines met? Perhaps you feel the number of complaints from members is too high and should be reduced? It is a good idea to have a solid grasp on quality issues and what you hope to achieve in this . . . . . . organization’s services or products. To ensure your quality system does have an impact on your services and products, you should determine ahead of time what you would like to achieve with regard to quality. What objective improvements would you and your management team like to see? Would you like to reduce the number of errors in published materials? Or, would you prefer to see more deadlines met? Perhaps you feel the number of complaints from members is too high and should be reduced? It is a good idea . . . . . . experience to establish targets and make the necessary corrections to successfully register in the future. Some associations may also be under pressure from their own members to register. This is particularly true in industries in which the adoption rate for ISO 9000 is very high. Choosing Registration: Some of the Costs and Benefits 21 Page 30 22 The following must be noted: ISO 9000 is a measure of an organization’s ability to put in place a quality management system that meets certain requirements. . . . . . . they consistently turn out products conforming to the customer’s expectations. And that means consistently happy customers!” from ”The Magical Demystifying Tour of ISO 9000 ”, International Standards Organization, 1998 Page 21 13 Quality Management for Associations: A Practical Guide to ISO 9000 Handling, Storage, Packaging, Preservation and Delivery You want a place for everything, everything in its place and everyone to know how to find what they need. In particular, prescribed handling methods and . . . . . . turn out products conforming to the customer’s expectations. And that means consistently happy customers!” from ”The Magical Demystifying Tour of ISO 9000 ”, International Standards Organization, 1998 Page 21 13 Quality Management for Associations: A Practical Guide to ISO 9000 Handling, Storage, Packaging, Preservation and Delivery You want a place for everything, everything in its place and everyone to know how to find what they need. In particular, prescribed handling methods and designated storage . . . . . . way to reduce the costs of implementing your quality management system. For more information or for the number of the ON-SITE office nearest you, call 1-800-565-2427, send an E-mail to onsite@epi.ca or visit http://www.epi.ca . Page 29 So far, this guide has focussed on using ISO 9000 standards as a template for a quality management system. One obvious question remains unanswered. What about seeking ISO 9000 registration for your association? Your association can be registered as ISO 9000 compliant . . . --3000,6,250,3249,52996
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