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Abstract: . . . them. When issued, the standard can be used in conjunction with ISO 9001:2000 and ISO 9004:2000 or it can be used independently of them. ISO is also working on additional guidelines for the application of ISO 9001:2000 in the educational sector. ISO /IWA 2, Quality management systems - Guidelines for the application of ISO 9001:2000 in education, will include text that makes the requirements easier to understand and apply. The ISO international quality standards have provided a good resource for anyone wishing to establish a quality system in their organization. Whether they wish to simply have a quality system to help them manage operations and improve business, to establish and self-declare a system that improves product quality and customer satisfaction, or to become certified (which requires verified compliance with ISO 9001:2000) to the international quality standards thereby achieving wide recognition of organization and product quality, the ISO quality standards and guidance documents are very useful Resources for Additional Reading 1) Todorov, Branimir, ISO 9000 Required, Productivity Press, Portland, OR, 1996 2) ISO Standards Compendium, ISO Quality Management, 6 th Edition, International Organization for Standardization, Geneva, Switzerland, 1996 * 3) Kanholm, Jack, ISO 9000 :2000 New Requirements, 4 th Edition, AQA Press, Pasadena, CA 4) Peach, Robert W. (Ed.), The ISO 9000 Handbook, 4 th Edition, Irwin Professional Publishing, Fairfax, VA 5) ISO Standards Compendium, ISO Quality Management, 10 th Edition, International Organization for Standardization, Geneva, Switzerland, 2003 * *Obtained from Global Engineering, Englewood, CO . . . --3000,1,1500,1753,46590
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