Abstract: . . .  I termini specificati sono presenti solamente in collegamenti che rimandano alla seguente pagina: allintitle iso 9000 CHANGE MANAGEMENT WHAT IS CHANGE MANAGEMENT? Rapid, repeatable, and sustainable change is difficult to achieve in most enterprises. It is even more difficult to successfully generate and implement an escalating . . .
. . .  MANAGEMENT APPLIES Change Management can be applied in all types of firms, since the change can either concern the product, the process, the business strategy or the organizational structure. 3. HOW CHANGE MANAGEMENT IS APPLIED There are three phases in Change Management process (Figure 4). These phases are described below. 5.1. Phase 1: Preparation This phase comprises three main preparative activities: Develop a felt need for change . . .
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