Abstract: . . .  organizations and is the so-called process approach to quality management. With our consultant we defined five . . .
. . .  organizations and is the so-called process approach to quality management. With our consultant we defined five main processes . . .
. . .  The introduction of an appropriate quality management system is not clear-cut for a research institution. Fears . . .
. . .  harald.mueller@iaf.fraunhofer.de Page 2 News, Events, People – Fraunhofer IAF 2001 – 15  . . .
. . .  administration, technical services and information technologies. Now that the Institute as an entity, with all its products . . .
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