Abstract: . . .  evidence exists but relevant requirements (criteria) can not be found. The observation might refer to potential problems that were noticed, or suggested improvements that could be made even though an actual non-compliance was not found. b. Minor nonconformity – failure in some part of the QMS documentation, which is not required by the standard. It is not likely to result in the failure of the quality system. c. Major nonconformity – any noncompliance with the standard requirement. A number of minor nonconformities against one requirements, that can represent a total breakdown of the system. !!! Caution: Audit is based on sampling techniques. Fact, that nonconformities haven’t been identified in a certain area, does not mean that they do not exist there. !!! Caution: NEPCon strictly obeys its confidentiality policy. All information and other property rights of our clients are kept confidential. Subcontracted personnel and all employees are required and obliged to keep all such information confidential. 6. NEPCon prepares audit report and sends the final version to the organization within one month after certification audit. 7. NEPCon takes the certification decision and issues the certificate (if the decision is positive). 8. Surveillance over certified management system. After certificate is issued the organization must follow the criteria of certification, which is confirmed during annual surveillance audits within 3 year period of validity of the certificate. The purpose of surveillance is to verify that the approved quality management system continues to be implemented, to consider the implications of changes to that system initiated as a result of changes in the organization’s operation and to confirm continued conformity with certification requirements. !!!Caution: The above-mentioned procedure might vary depending on size of organization and types of operation. For large and complicated operation we might suggest to conduct an initial audit to identify major weaknesses in their system before the certification audit. NEPCon©2004, All rights reserved Page 7 WE WORK WITH THE BEST BENEFITS OF AN ISO 9001 BASED QUALITY MANAGEMENT SYSTEM IMPLEMENTATION AND CERTIFICATION Among the most important benefits of quality management system implementation and certification the following are to be mentioned: Better position on the competitive national and global market, as well as access to new markets, Lower production costs because of fewer nonconforming products, less rework, lowered rejection rates, streamlined processes and fewer mistakes, Higher confidence and will of cooperation from clients, contractors, and other third parties, Higher internal operational efficiency, Continuous and effective process of improvement that saves time and money and improves quality, Higher engagement, self-control, and motivation of employees, Compliance with regulatory requirements. NEPCon©2004, All rights reserved  . . .
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