Abstract: . . .  or delivery? Yes No QF 4.1-9 01/31/02 Page 16 of 18 Page 17 ISO 9001 :2000 Checklist ISO Question Answer Notes: Clause Are these activities defined in a documented procedure ? Is nonconforming product corrected and subjected to re-verification after correction to demonstrate conformity? When nonconforming product is detected after delivery or use has started, is appropriate action taken regarding the consequences of the nonconformity? Yes No Yes No Yes No 8.4 Analysis of Data How is appropriate data collected and analyzed to determine the suitability and effectiveness of the quality management system and to identify improvements that can be made? Does this include data generated by measuring and monitoring activities and other relevant sources? How is this data analyzed to provide information on: a. customer satisfaction and/or dissatisfaction? b. conformance to customer requirements? c. characteristics of processes, product, and their trends? d. suppliers? Yes No Yes No Yes No Yes No Yes No Yes No 8.5.1 Continual Improvement Are processes necessary for the continual Improvement of the quality management system planned and managed? How is continual improvement of the quality management system facilitated through the use of: a. quality policy? b. quality objectives? c. audit results? d. analysis of data? e. corrective and preventive action ? f. management review? Yes No Yes No Yes No Yes No Yes No Yes No Yes No QF 4.1-9 01/31/02 Page 17 of 18 Page 18 ISO 9001 :2000 Checklist ISO Question Answer Notes: Clause 8.5.2 Corrective Action How is corrective action taken to eliminate the cause of nonconformities in order to prevent recurrence? How is corrective action appropriate to the impact of the Problems encountered? Is there a documented procedure for corrective action which defines requirements for: a. identifying nonconformities (including customer complaints)? b. determining the causes of nonconformity? c. evaluating the need for actions to ensure that nonconformities do not recur? d. determining and implementing the corrective action needed? e. recording results of action taken? f. reviewing corrective action taken? Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes No 8.5.3 Preventive Action Does the organization identify preventive action to eliminate the causes of potential nonconformities to prevent occurrence? Are preventive actions taken appropriate to the impact of the potential problems? Is there a documented procedure for preventive action which defines requirements for: a. identifying potential nonconformities and their causes? b. determining and ensuring the implementation of preventive action needed? c. recording results of action taken? d. reviewing preventive action taken? Do the procedures ensure relevant information on actions taken is submitted for management review? Yes No Yes No Yes No Yes No Yes No Yes No Yes No QF 4.1-9 01/31/02 Page 18 of 18  . . .
--3000,1,1500,3003,26490