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Abstract: . . . that are qualified by a worldwide network of governing bodies. Costs of ISO Implementation Documentation of the ISO process at PCI involved maintaining records of all meetings and attendees. Based on this information we calculated the soft costs of implementing the ISO quality management system. Soft costs to date of certification (2.5 yr.): 142 meetings from 3/01 through 9/03 2,345 hours Cost estimate based on each FTE hourly rate $81,895 Consultant Pre-audit, registrar Audit, registrar $26,547 . . . . . . Monitor clinical outcomes on a regular basis in order to make continued improvements in patient care • Continually assess issues regarding patient safety in order to ensure patient safety and reduce errors. The six procedures required by the standard for ISO 9001 :2000 include: 1. Control of documents 2. Control of records 3. Control of internal audits 4. Control on nonconformities 5. Control of corrective actions 6. Control of preventive actions . . . . . . clinical outcomes on a regular basis in order to make continued improvements in patient care • Continually assess issues regarding patient safety in order to ensure patient safety and reduce errors. The six procedures required by the standard for ISO 9001 :2000 include: 1. Control of documents 2. Control of records 3. Control of internal audits 4. Control on nonconformities 5. Control of corrective actions 6. Control of preventive actions . . . . . . and governed multi specialty group whose mission is to deliver the highest quality of multispecialty healthcare to individual patients in Eastern Iowa. We will coordinate this care to be a value to our patients and other purchasers of healthcare. PCI Quality Objectives All PCI physicians and employees will strive to: • Maintain a high level of satisfaction for our patients and other customers • Contain costs for both patients and the hospitals whom we serve • Return our patients to active lives with . . . . . . service organizations. Switzerland, 2001. 5. Cochran, C. Document control made easy: ISO 9001 :2000's mandates can be a blessing rather than a curse. Quality Digest, June 2002. 6. American National Standards Institute. American National Standard: Quality Management Systems – Requirements. Washington, D.C., 2000. PCI Quality Policy The Physicians’ Clinic of Iowa, P.C. is a physician-owned and governed multi specialty group whose mission is to deliver the highest quality of multispecialty healthcare to . . . . . . organizations. Switzerland, 2001. 5. Cochran, C. Document control made easy: ISO 9001 :2000's mandates can be a blessing rather than a curse. Quality Digest, June 2002. 6. American National Standards Institute. American National Standard: Quality Management Systems – Requirements. Washington, D.C., 2000. PCI Quality Policy The Physicians’ Clinic of Iowa, P.C. is a physician-owned and governed multi specialty group whose mission is to deliver the highest quality of multispecialty healthcare to individual . . . --3000,6,250,3331,20348
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