Abstract: . . .  The jargon words may be ignored. However, the intention behind them may not. Your own internal jargon words may be used for each of the four stages if changing to the official words would cause confusion. Evidence must be available of the implementation of each of the four stages. © ASTA 2002  . . .
. . .  suddenly have to deputise during the absence of the normal task holder. It is not a teaching aid for a novice to do a task that requires experience. The replacement ‘procedure’ may be about Page 6 ASTA Certification Services Email: info@astacertification.com Page 6 of 6 Web: www.astacertification.com AID 11, Issue 6, Nov’2002 the experience and training before a particular task is attempted – to prevent action by the novice. Perhaps more than detail of the obvious is detail of how to react or what to do in unusual circumstances – faults or problems – sometimes called . . .
. . .  4. Improvements The standard deals with improvements in four stages and uses jargon to cloud the issue. You must have procedures for the following:- 1. an immediate response to any problem – the official jargon is ‘the control of non-conforming product’ – the word ‘product’ includes ‘services’. This stage is frequently, but incorrectly, called ‘corrective action’. 2. action to prevent the repetition of a problem once it has happened – the official jargon is ‘corrective action’ – this stage is frequently called ‘root cause action’ but often, incorrectly, referred to . . .
. . .  iso 9001 Page 1 ASTA Certification Services Email: info@astacertification.com Page 1 of 6 Web: www.astacertification.com AID 11, Issue 6, Nov’2002 ISO 9001 :2000 – Summary of requirements Warning : This summary of ISO 9001 :2000 cannot replace the standard itself. It is not intended to do so. Assessments will take place against all requirements of the Standard Note : The word ‘quality’ may be omitted throughout the standard without any alteration to its intent. Alternatively, the word ‘of’ may be . . .
. . .  iso 9001 Page 1 ASTA Certification Services Email: info@astacertification.com Page 1 of 6 Web: www.astacertification.com AID 11, Issue 6, Nov’2002 ISO 9001 :2000 – Summary of requirements Warning : This summary of ISO 9001 :2000 cannot replace the standard itself. It is not intended to do so. Assessments will take place against all requirements of the Standard Note : The word ‘quality’ may be omitted throughout the standard without any alteration to its intent. Alternatively, the word . . .
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