Abstract: . . .  evaluated. FWT has determined the level of competence, experience, and training necessary to ensure the capability of personnel. Persons or organizations responsible for defining the acceptability of items or work performed are sufficiently independent from the pressures of production. FWT has adequate resources essential to implement the quality policies and to achieve its quality objectives. These resources include: • human resources • manufacturing equipment • inspection, test and examination equipment instrumentation and software This manual further identifies verification resources in the following sections: • Design Verification Activities section 4.4 • Design Verification Resources section 4.4 • Production Verification Activities section 4.9 • Production Verification Resources section 4.10 • Servicing Verification Activities section 4.19 • Purchasing Verification Activities section 4.4 • Personnel Qualification section 4.18 • Audits section 4.17 • Records section 4.16 4.1.2.3 Management Representative The management representative is the Quality Manager. The management representative is responsible for the establishment, implementation, and maintenance of the this American National Standard. The management representative has the authority and responsibility for ensuring that the requirements of this Manual and the entire Quality System are implemented and maintained. 4.1.3 Executive Management Review FWT’s executive management reviews the quality system annually to assure that ISO 9000 compliance is maintained and continuous improvement is accomplished. Corrective actions resulting from management reviews are assigned and completed in a timely manner. The review includes: • findings of audits Page 9 Company Quality Manual Document No. QM Rev 0 Uncontrolled Copy: For Reference Only Page 9 of 31 • the overall effectiveness of the quality management system in achieving stated quality objectives • considerations for updating the quality management system This policy is supported by the following procedural documents: Title Document Number Management Responsibility QP-01 Page 10 Company Quality Manual Document No. QM Rev 0 Uncontrolled Copy: For Reference Only Page 10 of 31 4.2 Quality System 4.2.1 General The Quality System is documented. The Quality Manager supports and maintains the quality system and objectives. The structure of the quality system documentation is: • level 1 Quality Manual (QM) • level 2 Quality Procedures (QP-01 to QP-20) • level 3 Work Instructions The documentation ensures a controlled quality system. FWT assures compliance to its quality system through assessment. 4.2.2 Quality-System Procedures The processes to which the documentation applies are: • purchasing materials • manufacturing and production • inspection and testing • packaging and storage • sales • technical assistance 4.2.3 Quality Planning FWT documents how quality requirements are met. The Quality Manager is responsible for preparing quality plans. Quality plans identify . . .
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