Abstract: . . .  KPI data to A.I.S.E. Charter Extranet. Relationship ISO 9001 and charter ver 1.3 20060424.doc 2 Page 3 CHARTER SUSTAINABILITY PROCEDURES This section explains in detail, CSP per CSP, what the relationship between the Charter and ISO 9001 is. It illustrates the eventual actions needed from a certified company to enter the Charter. (A1) Raw material selection (essential) This CSP (part 1) requires companies to use sustainability criteria when selecting raw materials for their products. This is a product design requirement. Since all ISO 9001 certified companies need . . .
. . .  complaint handling system is usually only used by their business customers. In such cases, it will be necessary to set up the consumer care-line facility. The required review procedures can be in- tegrated in the existing internal audit planning and management reviews. Relationship ISO 9001 and charter ver 1.3 20060424.doc 5  . . .
. . .  complaint handling system is usually only used by their business customers. In such cases, it will be necessary to set up the consumer care-line facility. The required review procedures can be in- tegrated in the existing internal audit planning and management reviews. Relationship ISO 9001 and charter ver 1.3 20060424.doc 5  . . .
. . .  and accredited organisation. During this external audit, the auditors check whether the quality system is complete – i.e. whether it covers all the requirements of the ISO 9001 standard – and whether actual operation is in conformity with the description of the quality system. For adherence to the A.I.S.E. Charter for Sustainable Cleaning , a similar but simpler procedure is followed. The entrance check bears resemblance to an external audit under ISO 9001 : there is an on-site verification of the existence and implementation of particular requirements by an accepted . . .
. . .  are suppliers to other companies, rather than to individual consumers, the complaint handling system is usually only used by their business customers. In such cases, it will be necessary to set up the consumer care-line facility. The required review procedures can be in- tegrated in the existing internal audit planning and management reviews. Relationship ISO 9001 and charter ver 1.3 20060424.doc 5  . . .
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