Abstract: . . .  Functions / Departments SM QM P E S SR HR M QC O Comply 4.18 ISO Requirements Y N Evidence Observed/Remarks Findings/Concerns Has the supplier established and maintained documented procedures for identifying training needs and provide for the training of all personnel performing activities affecting quality? Are personnel performing specific assigned tasks qualified on the basis of appropriate education, training and/or experience, as required. Appropriate records of training are maintained. * 4.19 SERVICING Functions / Departments SM QM P E S SR HR M QC O Comply *4.19 ISO Requirements Y N Evidence . . .
. . .  records legible and stored/retained in such a way that they are readily retrievable in facilities that provide a suitable environment to prevent damage or deterioration and to prevent loss? Are retention times of quality records established and recorded? Page 9 of 10 Form 101 Rev. e Page 10 Quality Certification Bureau ISO 9001 :1994 & ISO 9002:1994 ASSESSMENT CHECKLIST Comply 4.16 ISO Requirements Evidence Observed/Remarks Findings/Concerns Where agreed contractually, are quality records made available for evaluation by the customer or the customer’s representative for an agreed period? Are records . . .
. . .  legible and stored/retained in such a way that they are readily retrievable in facilities that provide a suitable environment to prevent damage or deterioration and to prevent loss? Are retention times of quality records established and recorded? Page 9 of 10 Form 101 Rev. e Page 10 Quality Certification Bureau ISO 9001 :1994 & ISO 9002:1994 ASSESSMENT CHECKLIST Comply 4.16 ISO Requirements Evidence Observed/Remarks Findings/Concerns Where agreed contractually, are quality records made available for evaluation by the customer or the customer’s representative for an agreed period? Are records stored in . . .
. . .  supplier has established and maintained documented procedures for performing, verifying and reporting that the servicing meets the specified requirements. Servicing is performed in accordance with the procedures. 4.20 STATISTICAL TECHNIQUES Functions / Departments SM QM P E S SR HR M QC O Comply 4.20 ISO Requirements Y N Evidence Observed/Remarks Findings/Concerns 4.20.1 Identification of Need The supplier has identified the need for statistical techniques required for establishing, controlling and verifying process capability and product characteristics. 4.20.2 Procedures The supplier has established . . .
. . .  supplier has established and maintained documented procedures for performing, verifying and reporting that the servicing meets the specified requirements. Servicing is performed in accordance with the procedures. 4.20 STATISTICAL TECHNIQUES Functions / Departments SM QM P E S SR HR M QC O Comply 4.20 ISO Requirements Y N Evidence Observed/Remarks Findings/Concerns 4.20.1 Identification of Need The supplier has identified the need for statistical techniques required for establishing, controlling and verifying process capability and product characteristics. 4.20.2 Procedures The supplier has established . . .
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