Abstract: . . .  and mutually beneficial supplier relationships. We will focus the discussion on 4 main elements: customer focus, leadership, involvement of people, and systems approach to management. Attendants will be provided the framework for discussion, divided into groups, and ask to tackle individual components followed by group presentations of recommendation on how to implement ISO 9001 / 2000 in their own system. Leadership: Dr. Seval Akgün of Ankara, Turkey – an expert in health care quality who has achieved remarkable success – is the Director of the Health Care Quality Department at BUN. She has published extensively in the field of Quality Improvement and has been instrumental in the implementation of Quality improvement practices at BUN. . . .
--744,1,372,828,3719