Abstract: . . .  are so many competent professionals at the end of an email or phone call who are glad to help. Use the national, regional, and state membership directories to find them or go to the institution’s website and use the people lookup feature. The threaded discussion groups which are available on the AIR, SAIR, and other association websites are, like many listservs and newsgroups, much underutilized. Yet this service is free, immediate, and works extremely well in some contexts. The key to success is the presence of a small group of institutional researchers who are committed to using technology for . . .
. . .  2000 ). “Redesign of IPEDS Surveys – Update #9.” AIR Alerts #9 (February 2000 ). Tallahassee: Association for Institutional Research.” Available online at: http://www.fsu.edu/air/Alert9u9.htm Page 17 17 Sherman, Lee. ( 2000 ). “Workgroups Meet on the Web.” Knowledge Management , (3):7. p. 78. July, 2000 . Available online at: http://www.destinationcrm.com/km/dcrm_km_article.asp?id=352 Strassman, Paul A. (1999). “What’s the Worth of an Employee? Knowledge capital is an attribute of organizations, not a characteristic of individuals.” Knowledge Management , (2):12. p. 14. December, 1999. Available . . .
. . .  listservs and newsgroups, much underutilized. Yet this service is free, immediate, and works extremely well in some contexts. The key to success is the presence of a small group of institutional researchers who are committed to using technology for networking. Use these tools, promote their use at conferences, and you will be amazed at how much they can offer. Comparable arrangements are in place for sets of peer institutions such as Urban Universities, the AAU Data Exchange, and the Southern University Group for communicating about data issues and responding to ad hoc requests. Managing the Politics . . .
. . .  , (7)1. San Francisco: Jossey- Bass. Morgan, Robert L., and E. Stephen Hunt. ( 2000 ). Classification of Instructional Programs – 2000 : Public Comment Draft. Washington, D.C.: U.S. Department of Education, Office of Educational Research and Improvement. Available online at: http://nces.ed.gov/npec/papers/PDF/cip.pdf Morse, Robert. Personal communication. June, 2000 . Page 16 16 NCES. (2000a). “1999- 2000 IPEDS Processing Cycle.” Washington, D.C.: U.S. Department of Education,Office of Educational Research and Improvement. Available online at: http://nces.ed.gov/ipeds/schd1999.html NCES. (2000b). . . .
. . .  Arlington, VA: National Science Foundation, Division of Science Resources Studies. Available online at: http://www.nsf.gov/sbe/srs/sgss/method98/start.htm NSF. ( 2000 ). “WebCASPAR: Your Virtual Bookshelf of Statistics on Academic Science & Engineering.” Arlington, VA: National Science Foundation, Division of Science Resources Studies. Available online at: http://caspar.nsf.gov/ Nylund, Andrea L. ( 2000 ). “Finding Patterns in a Deluge of Data.” Knowledge Management , (3):2. pp. 69-71. February, 2000 . Available online at: http://www.destinationcrm.com/km/dcrm_km_article.asp?id=189 . Peng, Samuel . . .
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